PROPERTY MANAGER
GOLD COAST

Our Simple Guide to Changing your Property Manager
Switching property managers doesn't have to be complicated. We’ve designed a smooth and hassle-free process to ensure you get the best service every time. Here’s how we do it.
Step 1: Clarify Your Needs & Expectations
Before anything else, let’s make sure we’re aligned on what you're looking for in a new property manager. We’ll discuss your:
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Communication preferences: How do you want to stay in touch—email, phone calls, online portal updates?
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Maintenance priorities: What kind of response time and services do you expect?
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Tenant management: What level of interaction or feedback do you expect from your tenants?
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Financial reporting: What types of reports or updates do you need on a regular basis?
These steps will help us gain a better understanding of your specific needs, allowing us to meet your expectations more effectively.
Step 2: Review the Current Agreement & Prepare for Transition
Once we know what you need, we’ll go over your existing contract to identify any termination clauses or notice requirements. We’ll guide you on:
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Notice period: How much time you need to give the current property manager.
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Fees: Any outstanding fees, penalties, or responsibilities to clear up before making the switch.
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Documentation: What needs to be transferred—tenant files, lease agreements, maintenance records, etc.
We’ll help you navigate these details, so there are no surprises.
Step 3: Officially Notify the Current Property Manager
We take care of the tricky part. You don’t have to worry about awkward conversations—our team will:
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Send the official termination notice: Professional, clear, and concise.
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Coordinate the end of services with your current property manager, making sure there’s no disruption in service during the transition.
Step 4: Handling the Transition
This is where the real work begins, but don’t worry—we’ve got it all covered:
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Document Transfer: We ensure all essential documents (leases, maintenance history, financial records) are handed over smoothly to us.
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Notify Tenants: We’ll draft a clear and professional notification for your tenants, explaining the transition and how it’ll affect them. They’ll know exactly who to contact and what to expect.